He just came by, "I have to wait for <user> to get in before I can set up his email. He's second shift."
Me: Why? I told you to reset his password in the ticket.
Temp: How?
Me: In active directory...
Temp: He's not in active directory.
Me: yeah, he is.
Temp: No he's not.
Me: dude, just open AD
Temp: Oh, hey. How come I couldn't find him from over there?
Me: facepalm
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